Scan Business Cards Into Contacts With AI

A short walkthrough of the new AI business card scanner in the LoanOfficer.ai mobile app: open the camera icon on Contacts, photograph a business card, and the AI extracts the name, phone, email, company, and title to create or update the contact.

Key takeaways

Where to find the scanner

Open the LoanOfficer.ai mobile app and go to the Contacts tab. In the top-right corner, next to the notifications bell, you'll see a camera icon. Tapping it opens the Scan Business Card panel.

AI extracts the details for you

Take a photo of the business card and the AI reads it. It pulls the contact's name, mobile phone, office phone, email address, company, and title, then creates a new contact or updates the matching contact you already have.

Borrower or partner — your toggle decides

The Borrowers / Partners toggle above the search bar controls what the scan creates. Leave it on Borrowers for buyers and homeowners, or switch to Partners for real estate agents, title reps, and referral sources.

Follow up the same day

Because the contact record is created instantly, you can text, email, or call straight from the record — or drop the new contact into a campaign, evergreen sequence, or Property Pulse right from your phone.

FAQ

Where is the business card scanner in the app?

On the Contacts tab of the LoanOfficer.ai mobile app — tap the camera icon in the top-right corner next to the notifications bell.

Can I use a photo I already took?

Yes. In the Scan Business Card panel choose 'Choose from library' instead of Open Camera.

What information does the AI pull from the card?

Name, mobile phone, office phone, email, company, and title — the fields printed on most business cards.

Does scanning create duplicates?

No. The scan creates a new contact or updates the existing contact it matches.

Can I scan realtors and title partners?

Yes. Switch the Borrowers / Partners toggle to Partners before you scan so the card is saved as a partner record.

Can I follow up right after scanning?

Yes. The contact record is available immediately, so you can text, email, call, or add the contact to a campaign from your phone.