What the Mortgage Call Report is, who files it, quarterly vs. expanded schedules, common errors, and how to prepare data before it hits NMLS.
A plain-English primer on the Mortgage Call Report — the quarterly production, servicing, and financial filing every state-licensed mortgage company submits through NMLS.
The Mortgage Call Report (MCR) is a report every state-licensed mortgage company files quarterly through NMLS. It captures application, closing, and servicing activity as well as company-level financial condition data. There are two report versions — Standard and Expanded — with the Expanded version required for Fannie Mae / Freddie Mac / Ginnie Mae approved sellers or servicers. Miss a filing, and the company license can be moved to a deficient status by the state regulator.
The Mortgage Call Report is a standardized filing built by the Conference of State Bank Supervisors (CSBS) and the state mortgage regulators. Companies enter data one time inside NMLS; every state in which the company holds a license reads the same filing. That single-filing model is why the MCR uses uniform definitions rather than a patchwork of state-specific forms.
Section I — Residential Mortgage Loan Activity (RMLA) — reports application, closing, denial, withdrawal, and pipeline activity, broken down by state and by loan purpose. Section II — Financial Condition — reports company-level balance sheet and income statement data.
Companies that are not Fannie Mae, Freddie Mac, or Ginnie Mae approved sellers or servicers file the Standard MCR. Approved sellers/servicers file the Expanded MCR, which adds more granular servicing, delinquency, and repurchase data.
The RMLA portion is due 45 days after each calendar quarter-end. Q1 is due mid-May, Q2 mid-August, Q3 mid-November, and Q4 mid-February of the following year.
Financial Condition data for Q1–Q3 is filed quarterly, but the Q4 Financial Condition uses year-end data and is due 90 days after year-end. States can impose additional requirements on top of the NMLS deadlines.
Verify deadlines before every filing: NMLS occasionally updates due dates and thresholds. Confirm the current schedule inside the NMLS Resource Center for the applicable quarter.
Most MCR deficiencies come from a small set of reporting mistakes: misclassified loan purposes, cross-state HMDA/MCR mismatches, closed loans reported in the wrong state, decimals treated as whole units, and pipeline totals that do not reconcile with the RMLA math.
No. The MCR is a company-level filing. Individual MLOs do not file it.
The state regulator is notified through NMLS. Depending on the state, the company license can be moved to a non-compliant status and civil penalties can apply.
You file one MCR in NMLS. Data is broken out by state within the filing, and every state you're licensed in reads the same record.
No. HMDA is a federal filing focused on fair lending analysis. The MCR is a state-regulator filing focused on production, servicing, and financial condition.