TCPA robocall revocation rules face FCC review on opt-outs and texting

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The proposal matters for mortgage teams that use calls and texts for lead follow-up, servicing handoffs, referral marketing, and database reactivation.

TCPA robocall revocation rules are back in front of the Federal Communications Commission, with a Federal Register notice published October 26, 2026, seeking comment on how consumers can withdraw consent for robocalls and related communications. The notice, titled “Modernizing the Ability of Consumers To Control Robocalls,” asks for feedback on several areas: reducing the timeframe callers must honor revocation requests, two-way texting functionality, requiring a revoke-all method, and treatment of affiliates.

For loan officers, this is not just a telecom story. Mortgage shops rely heavily on calls and texts for internet leads, past-client outreach, referral follow-up, rate-watch campaigns, and partner introductions, so any change to Telephone Consumer Protection Act compliance can affect daily sales workflows and the systems behind them.

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