Privacy Policy

Updated November 10, 2022

Here at LoanOfficer.ai, we are dedicated to keeping your privacy secure. This Privacy Policy pertains to our websites, which are LoanOfficer.ai, and all other associated LoanOfficer.ai websites, including our affiliated mobile apps owned and under control by LoanOfficer.ai. This Privacy Policy rules our data gathering, processing and use practices. It also explains your choices about use, access and correction of your personal data. By using the websites or services you agree and give full permission to the data practices explained in this Privacy Policy. If you do not consent with the data practices defined in this Privacy Policy, you should refrain from using the websites or services. 

We occasionally modernize this Privacy Policy and we urge you to examine this Privacy Policy sometimes.

EU – U.S. Privacy Shield

With reverence to private data obtained or relocated, LoanOfficer.ai is subject to the regulatory prosecution powers of the U.S. Federal Trade Commission. In definite conditions, LoanOfficer.ai  may be obligated to release individual information in reaction to lawful requirements by government authorities, as well as to meet national security or law enforcement requests.

You can direct any questions or grievances associated to our agreement to support@LoanOfficer.ai. Please connect with us if you have an unsettled privacy or data use worry that we have not mentioned adequately.

Under certain circumstances, more entirely defined on the Privacy Shield website, you can be permitted to summon binding arbitration when other disagreement resolution measures have been exhausted.

1. Important Information

1.1. Alterations to this Privacy Policy

We might revitalize this Privacy Policy at times by posting a new version online. You ought to check this page sporadically to review any variations. If we make any material alterations, we will inform you by posting the alternate Privacy Policy on our Websites. This aids you to continually be alert of what data we gather, how we use it and under what conditions, if any, it is revealed. Your continuous use of the Websites and/or continued provision of Personal Data to us will be subject to the terms of the previous Privacy Policy.

1.2. Contact Us

If you have any inquiries about this Privacy Policy or our conduct with the data you provide us, feel free to email us at support@LoanOfficer.ai.

2. Opting Out and Unsubscribing

2.1. Reviewing, Amending, and Eliminating Your Personal Data

Per request, LoanOfficer.ai will offer you data about whether we hold any of your Personal Data. If you offer us your Personal Data, you have the ensuing rights with esteem to that info:

To analyze the user data that, you have provided to us

To ask that we fix any mistakes, outdated data, or omissions in user data that you have given to us

To ask that your operator data not be used to contact you

To ask that your operator info be detached from any solicitation list that we use

To ask that your operator data be removed from our records

To decide to not be solicited by LoanOfficer.or third parties

To workout any of these privileges, feel free to contact us at privacy@Sethape.com. We will answer your wish to modify, correct, or delete your data within a rational timeframe and alert you of the action we have taken.

2.2. Anti-Spam Policy

Our Acceptable Use Policy applies to us and to our clients and, amongst other things, excludes the use of the Subscription Service to conduct unsolicited sales emails in abuse of applicable laws, and wants the inclusion in each email sent using the Subscription Service of an “opt-out” mechanism and other obligatory data. We need all of our customers to decide to obey to the Acceptable Use Policy at all times, and any abuses of the Acceptable Use Policy by a buyer can result in immediate suspension or elimination of the Subscription Service.

2.3. Unsubscribing from Our Communications

You can unsubscribe from our promotional communications by clicking the “unsubscribe” link positioned at the bottom of our e-mails, or by directing us to email us at support@loanofficer.ai.  Customers cannot opt out of getting transactional emails connected to their account with us or the Subscription Service. 

2.4. Unsubscribing from Our Customers’ Communications

Our customers are exclusively accountable for their particular promotion emails and other communications; we are unable to unsubscribe you from their communications. You may unsubscribe from our customers’ promotion communications by clicking on the “unsubscribe” link positioned at the bottom of their emails, or by getting in touch with them directly.

3. Data We Collect

3.1. Visiting our Websites

You can explore the Websites without handing out any data about yourself. When you visit the Websites or sign up for the Subscription Service, we ask that you give Personal Information about yourself, and we collect Navigational Information. 

3.2. Using our Mobile Apps

We operate mobile analytics software to let us to better comprehend the functionality of our Mobile Apps on your mobile device. This software can record data such as how often you use the app, what’s taking place on the app, aggregated usage, routine data, and the location where the application was downloaded. In addition to data we collect on our Websites, when you use our Mobile Apps we may also gather your state and city location, device type, device identifier (or “UDID”), and OS version.

We send push notifications every so often in order to bring you up-to-date about activities or promotions. If you wish to no longer receive such communications, you can turn them off at the device level at any time.

We might link data we stock within the analytics software to Personal Data you give within the Mobile App. We do this to enhance the services we offer you and advance our marketing, analytics, and site functionality.

3.3. “Personal Data”

This defines any data that you willingly submit to us and that recognizes you personally, including contact info, such as your name, e-mail address, business name, street address, phone number, and other info about yourself or your company. Personal Info can also include info about any transactions, both free and paid, that you insert into the Websites and info about you that is obtainable on the internet, from sites such as Facebook, LinkedIn, Instagram, Twitter, and Google, or openly available info that we obtain from service providers.

3.4. “Navigational Data”

This is in reference to data about your computer and your visits to this website such as your IP address, location, browser used, referral source, time of visit, and pages observed. Please see the “Navigation Information” section underneath.

3.5. Payment Data

We gather and process payment data from you when you subscribe to the Subscription Service, which includes credit cards numbers and billing info, using the third party PCI-compliant service providers. We do however do exclude some info and do not collect Sensitive Information from you.

3.6. Data About Children

The Websites are not envisioned for or directed at children under the age of 13, and we do not meaningfully or deliberately collect data about children under 13. If you suspect that we have collected data about a child under 13, please connect with us at support@LoanOfficer.ai, so that we may remove the data.

 

How We Use Info We Collect

4.1. Obedience to Our Privacy Policy

We use the data we collect only in obedience to this Privacy Policy. Customers who subscribe to our Subscription Services are obliged through our agreements with them to follow this Privacy Policy.

4.2. We Never Sell Personal Data

We will on no occasion sell your Personal Data to any third party. 

4.3. Use of Personal Information

To add on to the uses recognized elsewhere within this Privacy Policy, we can use your Personal Data to (a) progress your browsing capability by personalizing the Websites and to advance the Subscription Service; (b) send data to you which we consider may be of attention to you by post, email, or other means; (c) send you marketing promotions concerning to our company or the businesses of carefully-selected third parties which we think may be of notice to you, and (d) provide other companies with statistical data about our users — but this data will not be used to identify any specific user. We may, occasionally, touch base with you on behalf of external business associates about a precise offering that can be of attention to you. In those cases, we do not hand over your exclusive Personal Data to a third party. In addition, we can share data with trusted partners to connect with you based on your wish to accept such communications, help us perform statistical analysis, or offer customer support. Such third parties are forbidden from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your data.

4.4. Use of Navigational Data

We routinely use Navigational Data to work and advance the Websites and the Subscription Service. We can also use Navigational Data alone or in combination with Personal Data to provide you with personalized info about LoanOfficer.ai. 

4.5. Customer Testimonials and Comments

We post client testimonials and comments on our Websites, which might have Personal Info. We obtain each customer’s agreement via email prior to posting the customer’s name and testimonial.

4.6. Use of Credit Card Info

If you offer us credit card info, we use it merely to check your financial qualifications and collect payment from you. We use a third-party service provider to achieve credit card processing. This service provider is not allowed to store, retain, or use the data you provide except for the single purpose of credit card processing on our behalf.

4.7. Service Providers

We hire other businesses and people to deliver services to visitors to our Websites, our customers, and consumers of the Subscription Service and might need to share your data with them to provide data, products, or services to you. Instances may include eliminating repetitive information from prospect lists, examining data, marketing help, handling credit card payments, supplementing the info you provide us in order to provide you with improved service, and giving customer service. In all cases where we share your data with such agents, we clearly require the agent to allow and adhere to our privacy and customer information handling policies.

4.8. Security of your Personal Data

We use an assortment of security technologies and procedures to aid protect your Personal Data from unlawful access, use or discovery. We secure the Personal Data you provide on computer servers in a measured, secure environment, safe from unlawful access, use, or disclosure. When complex Personal Information is gathered on our Websites and/or transmitted to other websites, it is sheltered through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

If you have any inquiries or concerns about the security of your Personal Data, you can contact us at support@LoanOfficer.ai.

4.9. Social Media Features

Our Websites comprise Social Media Features, for instance the Facebook Like button or Share button or collaborative mini-programs that operate on our sites. These features may gather your IP address, which page you are visiting on our websites, and can set a cookie to allow the feature to function correctly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not relate to these features.  Your interactions with these features are ruled by the privacy policy and other policies of the businesses providing them.

4.10. External Websites

Our Websites deliver links to additional websites. We do not govern and are not responsible for, the material or practices of these additional websites. Our provision of links does not establish our authorization of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other sites, which are binding to any privacy and other policies they might abide by.

4.11. Public Forums

We offer openly accessible message boards, blogs, and community forums. Please understand that if you openly disclose any data through our public message boards, blogs, or forums, this data may be collected and used by others. We will correct or remove any data you have posted on the Websites if you so wish, as described in “Opting Out and Unsubscribing” below.

4.12. Retention of Personal Data

We hold Personal Data that you deliver to us as long as we believe it as being possibly useful in communicating you about the Subscription Service or our additional services, or as needed to obey with our legal duties, solve disputes and administer our agreements, and then we firmly remove the data. We will delete this data from the servers at an earlier date if asked, as described in “Opting Out and Unsubscribing” below. If you offer info to our customers as part of their use of the Subscription Service, our customers choose how long to hold the personal info they gather from you. If a customer dismisses its use of the Subscription Service, then we will offer customer with access to all data stored for the client by the Subscription Service, including any Personal Data delivered by you, for export by the customer rendering to our agreement with our customer. After termination, we may, unless legally forbidden, erase all customer data, including your Personal Data, from the Subscription Service.

4.13. International Transfer of Information

To enable our global procedures, we may transfer and access Personal Information from around the world, counting the United States. This Privacy Policy shall apply even if we transfer Personal Data to other countries.

4.14. Corporate Events

If we are made by another business, whether by unification, acquisition, bankruptcy or otherwise, that company would obtain all data gathered by LoanOfficer.ai on the Websites and the Subscription Service. In this event, you will be alerted via email and/or a noticeable notice on our website, of any change in ownership, usages of your Personal Data, and choices you may have concerning your Personal Data.

4.15. Compelled Disclosure

We hold the right to use or reveal your Personal Information if necessary by law or if we reasonably believe that use or disclosure is essential to guard our rights, guard your safety or the security of others, examine fraud, or comply with a law, court order, or legal development.

5. Navigational Data

5.1. Cookies

LoanOfficer.ai and its associates use cookies or comparable technologies to examine trends, administer the website, track users’ actions around the website, and to collect demographic data about our user base as a whole.

We use “cookies” to aid your online involvement. A cookie is a text file that is positioned on your hard disk by a Web server. Cookies are in no way used to run programs or distribute viruses to your computer. Cookies are exclusively assigned to you, and can only be read by a Web server in the domain that distributed the cookie to you. One of the main purposes of cookies is to offer a convenient feature to save you time. The resolution of a cookie is to tell the Web server that you have reverted to a specific page. For instance, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to remember your precise info on subsequent visits. When you return to the same Website, the data you previously given can be retrieved, so you can simply use the customized features.

You have the capability to receive or decline cookies. Most Web browsers by design accept cookies, but you can usually adapt your browser setting to decline cookies if you desire. If you decide on declining cookies, you might not be able to completely experience the interactive features of the LoanOfficer.ai Subscription Service or the Websites you visit. loan officer.ai retains data on the Websites and pages you visit within LoanOfficer.ai, in order to decide what portion of the LoanOfficer.ai website or Subscription Service is the most popular or most used. This information is used to deliver modified content and campaigns within the LoanOfficer.ai Website and Subscription Service to clients whose conduct designates that they are attracted to a precise subject area.

5.2. Log Files

We can gather demographic data, such as your ZIP code, age, gender, favorites, interests, and preferences by means of log files that are not related to your name or other private information. There is also data about your computer hardware and software that is by design collected by us. This data can contain your IP address, browser type, domain names, internet service provider (ISP), the files seen on our site (e.g., HTML pages, graphics, etc.), functioning system, clickstream data, access times, and mentioning website addresses. This data is used by LoanOfficer.ai for the operation of the Subscription Service, to uphold the quality of the Subscription Service, and to offer general statistics concerning the use of the LoanOfficer.ai Website. For these reasons, we do link this automatically-collected data to Personal Data such as name, phone number, addresses, and email address.

5.3. Clear Gifs 

We use a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that aids us in better achieving the Website and Subscription Service by notifying us what content is effective. Clear gifs are tiny graphics with a distinctive identifier, like in function to cookies, and are used to track the online activities of Web users.  In distinction to cookies, which are kept on a user’s computer hard drive, clear gifs are inserted unnoticeably on Web pages or in emails and are about the dimension of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This permits us to measure the effectiveness of definite communications and the efficiency of our marketing campaigns. We tie the data gathered by clear gifs in emails to our customers’ Personal Data. If you would like to stop receiving these emails, please see “Opting Out and Unsubscribing”.

5.4. Navigational Information Collected by Our Customers

Our clients can use the tools we offer, as well as tools provided by third parties, to gather Navigational Data when you visit their web pages on the Subscription Service. LoanOfficer.ai does not regulate our customers’ use of these tools, nor do we regulate the data they gather or how they use it. 

5.5. Single Sign-On

You may log in to our site by means of a Single Sign-on (SSO) service like your Google account. This service will confirm your identity and give you the choice to share certain personal data with us such as your name and email address to pre-populate our sign-up form.  Such services may give you the option to post data about your actions on this Web site to your profile page to share with others inside your network.

5.6. Flash Cookies and Other Third-Party Tracking Technologies

The Adobe Flash Player (and comparable applications) use technology to recollect settings, favorites, and usage like browser cookies but these are achieved through a diverse interface than the one provided by your Web browser. This tech produces nearby stored objects that are often described as “Flash cookies.” LoanOfficer.ai doesn’t use Flash cookies. Though, the customers of our software platform can make pages on the LoanOfficer.aiplatform that employ Adobe Flash cookies.  LoanOfficer.ai doesn’t have access or control over our clients’ Flash cookies, but you might entree your Flash management tools from Adobe’s website directly.

Likewise, our customers may make pages using the LoanOfficer.ai  Subscription Service that use tech from tracing utility companies, such as cookies and web beacons.   The use of these tools by our customers is not enclosed by our Privacy Policy.  We do not have admittance or control over these third-party tracing technologies.

5.7. Advertising

We have business relationships with third-party advertising networks to either show ads on our Web site or organize our ads on other websites. Our advertisement network partner uses cookies and Web beacons to gather non-personal data about your actions on this and other Web sites to deliver you targeted ads grounded upon your interests.  If you do not have this info used for the purpose of serving you relevant ads, you may discontinue them by e-mailing support@LoanOfficer.ai. Please understand this does not opt you out of being given ads.  You will continue to receive common ads.

5.8. Third-Party Tracking Technologies

The usage of cookies and web beacons by any tracing utility company is not protected by our Privacy Policy. We do not have admittance or control over these third-party tracing technologies.