The new LoanOfficer.ai Power Dialer lets loan officers launch a calling session straight from their CRM list, dial up to three lines at once, drop AI voicemai
The new LoanOfficer.ai Power Dialer lets loan officers launch a calling session straight from their CRM list, dial up to three lines at once, drop AI voicemails with an automatic SMS companion, and work the borrower record live while every dial is logged with its disposition.
RANCHO SANTA MARGARITA, Calif. — 8/9/2026
LoanOfficer.ai, the AI-powered CRM built exclusively for mortgage professionals, today announced the beta launch of Power Dialer — a multi-line calling engine built directly into the CRM that turns a filtered borrower list into a live outreach session in a single click. Power Dialer combines up to three simultaneous lines, AI voicemail drops, an automatic SMS companion message, and full call-disposition logging inside the same system loan officers already use to manage their pipeline.
Built for the Way Loan Officers Actually Prospect: Most loan officers still work their database with a phone in one hand and a spreadsheet in the other, or bolt a standalone dialer onto a general-purpose CRM and lose the loan context on every call. Power Dialer removes that split. Sessions launch from bulk actions on any list, filter, or tag inside LoanOfficer.ai — post-close borrowers with new equity, aged internet leads, pre-approvals that went quiet, or a Property Pulse alert list — so the calling session and the pipeline are the same source of truth.
Up to Three Lines at Once: Power Dialer dials as many as three lines simultaneously and bridges the loan officer the instant a real person answers. Answering machines receive the greeting on their own, so time is spent talking rather than listening to ringing. If two contacts pick up at the same moment, a pre-recorded abandon message plays on the second line, keeping simultaneous connections handled cleanly instead of leaving dead air.
AI Voicemail Drop and SMS Companion: Loan officers upload a single voicemail greeting, and the AI drops it automatically whenever a dial lands in voicemail — the officer never waits through a recording. Every voicemail drop can trigger a companion text message letting the borrower know a voicemail is waiting and who called, which lifts callback rates on outreach that would otherwise end in silence.
Automatic Borrower Screen Pop: The moment a call connects, the contact's full record opens automatically, giving the loan officer loan status, prior conversations, property data, and campaign history before saying hello. The dialer window can be minimized to work anywhere else in the CRM — reviewing documents, checking a Property Pulse report, updating a milestone — without dropping the call or ending the session. Sessions can be paused between calls to add notes and annotations before the next dial begins.
Power Dial History for Coaching and Accountability: Every session writes to Power Dial History, a complete log of each dial with its result and disposition — connected, voicemail left, no answer, abandoned. Team leaders and branch managers get an objective record of dial volume and connect quality, and loan officers get a clear worklist of who still needs a follow-up.
Mortgage-Native by Design: Because Power Dialer runs inside a mortgage-first CRM powered by live property and equity data, the calls it places are informed calls. A session can be built from borrowers whose equity crossed a threshold, whose rate is above the national average, or who are carrying PMI that could now be removed — then dialed, voicemail-dropped, texted, and logged without leaving the platform.
Availability: Power Dialer is rolling out in beta to LoanOfficer.ai customers now and is included with the platform at no additional per-seat dialer license. A full walkthrough is available in the LoanOfficer.ai Academy, and the feature is documented at loanofficer.ai/features/power-dialer. New users can try the platform for $1 for 14 days.
About LoanOfficer.ai: LoanOfficer.ai is the AI-powered CRM built exclusively for mortgage professionals, combining an AI assistant, automated lead response, Property Pulse equity and rate-drop monitoring across 150M+ property records, LOS integrations, and marketing automation in one mortgage-native platform. Customers have closed more than 12,000 loans using LoanOfficer.ai.